About Roberto Aguila

  • Academic Level Degree Bachelor
  • Age 33 - 37 Years
  • Salary 1850
  • Gender Female
  • Industry Finance
  • Viewed 43
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About me

Currently working as a Telecom Analyst performing Cisco Collaboration activities.

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Experience

  • 2020 - Present
    Westlake Financial Services

    Telecom Analyst

    Working with Cisco Call Manager 12.5 and Call Manager Express.
    Line Configuration for CSS, Hunt groups, Call Forwarding, Call Recording.
    Device Pool Management, Hunt Pilot Management
    Cisco Jabber and Cisco IPC Troubleshooting.
    Create End Point devices on Cisco Call Manager 12.5.
    Cisco Unity: Import users, remove users, sync LDAP.
    Switch administration.
    Webex Troubleshooting support.
    Tickets resolution on ServiceNow SLA.

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Languages

English
Intermediate
Spanish
Proficient
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Skills

Cisco Manager Express Cisco Networking Cisco Unified Call Manager Jabber Tech Support

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